FAQ

Frequently Asked Questions

Answers to some of the questions we often receive.

You’ve got questions? We’ve got answers.

If you’re starting a new web project and have some questions, we have some answers to some common questions we’re asked right here.

How long have you been building websites for?

We’ve been building websites since 2008. However, our owner has been building websites for 20 years (she was obviously only 6 years old when she started).

How long does it take for a website to be built?

Website projects vary in length. A small informational website is 4-6 weeks. A new e-commerce store is 8-12 weeks. If we’re migrating a large amount of content from one website to another, the build can take up to 16 weeks. It depends on how complex your requirements are. When we start working together, we will send you an accurate timeline that shows key milestones for the project.

How much does a website cost?

We focus on a complete online strategy for your business, so it really depends on your unique website requirements. Our 2020 website fees start at $6,500 for an informational website. Shopify e-commerce websites start at $15,500.

What platforms do you build your website on?

We primarily use Shopify and Wordpress.

What types of businesses do you work with?

We have experience working with a wide range of businesses. Our clients include Hospitality, Travel & Tourism, Beauty, Engineering, Food & Wine, Technology, and more.

How can I tell if we’re not the right fit?

We love what we do and we’ve worked with some incredible clients over the years. However, our team has the greatest synergy with clients who understand that a website is an important investment and are willing to fully immerse themselves in the strategic process. If you’re looking for someone to quickly & inexpensively set up a theme - we’re not your people.

Do you offer hosting services?

We are happy to facilitate a relationship with a suitable hosting provider. We often recommend Flywheel and Siteground for Wordpress hosting. All hosting fees are paid directly to the host.

Can you help me write my content?

Content can make or break your website, so we always recommend you take that portion of the project very seriously. We work with a few talented copywriters and we’re happy to recommend one that will fit your needs.

Another company built my website on a theme. Can you help me fix it?

It’s possible, but we should chat about it. Complete our New Client Inquiry form with as much detail as you have. We offer a free 30 minute consultation.

Do you offer a payment schedule?

We sure do. Our payment terms are very simple. We split our payments in two parts. The first 50% is due before we start the project. The following 50% is due before we go live.

Do you offer a maintenance program?

For sure! We are big believers in ‘teaching a man to fish’ so we train you how to add & edit the content on your website. However, we also offer support at our hourly rate of $100/hour.

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